Privacy Policy

Effective date: 26.01.2026

This Privacy Policy explains how the website mr-green-ie.casino, operated under the brand Mr Green (“we”, “us”, or “our”), collects, uses, stores, and protects your personal data when you visit or use our online casino services. We are committed to safeguarding your privacy and ensuring that your personal information is handled in accordance with applicable data protection laws in Ireland and the European Union. By continuing to browse or use this site, you acknowledge that you have read and agree to the practices described in this Privacy Policy.

1. Types of Data Collected

We may collect various types of personal data from you when you register, use our services, or interact with our website. The categories of data we collect include:

Personal identification information such as your name, date of birth, gender, and nationality
Contact details including email address, postal address, and telephone number
Account credentials such as username and password
Financial information including payment card details, bank account information, and transaction history
Identity verification documents such as passport, driving licence, or utility bills
Technical data including IP address, browser type, device information, and operating system
Usage data such as browsing history, game preferences, betting patterns, and website interaction data
Communications you send to us or receive from us

2. Purposes of Processing

We process your personal data for specific, legitimate purposes in order to provide you with our services and comply with legal obligations. The main purposes for which we use your data are:

To create and manage your user account on our platform
To process deposits, withdrawals, and other financial transactions
To verify your identity and age in compliance with gambling regulations and anti-money laundering requirements
To provide customer support and respond to your enquiries
To deliver promotional materials, bonuses, and marketing communications where you have consented
To detect and prevent fraud, money laundering, and other illegal activities
To comply with legal and regulatory obligations under Irish and EU law
To improve our services, website functionality, and user experience
To enforce our Terms and Conditions and other policies

3. Disclosure and Sharing with Third Parties

We may share your personal data with selected third parties who assist us in operating our business and providing our services. We only disclose your information when necessary and ensure that recipients are bound by confidentiality and data protection obligations. Third parties with whom we may share your data include:

Payment service providers and financial institutions to process transactions
Identity verification and age verification service providers
Game providers and software platform suppliers
Marketing and analytics service providers
Cloud storage and IT infrastructure providers
Legal and professional advisors, including solicitors and accountants
Regulatory authorities and law enforcement agencies when required by law
Affiliated companies within our corporate group

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.

4. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and deliver personalised content. A cookie is a small text file that is placed on your device when you visit our website. The types of cookies we use include:

Strictly necessary cookies that are essential for the website to function properly
Performance cookies that collect information about how you use our website
Functionality cookies that remember your preferences and settings
Targeting or advertising cookies that deliver relevant advertisements based on your interests

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website and limit your access to some features. For more detailed information about our use of cookies, please refer to our separate Cookie Policy.

5. Security Measures

We take the security of your personal data very seriously and have implemented appropriate technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. Our security measures include:

Encryption of data in transit using SSL/TLS technology
Secure storage of data on protected servers with restricted access
Regular security assessments and vulnerability testing
Employee training on data protection and confidentiality obligations
Multi-factor authentication for account access where appropriate
Regular backups to prevent data loss

Whilst we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately if you suspect any unauthorised access to your account.

6. Retention Period

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal and regulatory obligations. The retention period varies depending on the type of data and the purpose for which it is processed:

Account and transaction data are retained for at least six years following account closure to comply with anti-money laundering and financial regulations
Identity verification documents are retained for the duration required by gambling and regulatory authorities
Marketing communications data is retained until you withdraw your consent or for a reasonable period thereafter
Technical and usage data may be retained in anonymised form for analytical purposes

Once the retention period expires, we will securely delete or anonymise your personal data in accordance with our data retention policy.

7. User Rights Regarding Personal Data

Under data protection legislation, including the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts, you have certain rights regarding your personal data. These rights include:

Right of access: You may request a copy of the personal data we hold about you
Right to rectification: You may request correction of inaccurate or incomplete personal data
Right to erasure: You may request deletion of your personal data in certain circumstances
Right to restriction of processing: You may request that we limit the processing of your data in specific situations
Right to data portability: You may request to receive your data in a structured, commonly used format
Right to object: You may object to processing based on legitimate interests or for direct marketing purposes
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time
Right to lodge a complaint: You may complain to the Data Protection Commission in Ireland if you believe your rights have been violated

To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond to your request within one month of receipt.

8. Links to Other Websites

Our website may contain links to third-party websites, services, or applications that are not operated or controlled by us. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of external websites. When you click on a link to a third-party website, you will be subject to that website’s own privacy policy and terms of use. We encourage you to review the privacy policies of any third-party sites you visit to understand how they collect, use, and protect your personal data. The inclusion of any link does not imply our endorsement of the linked website or its operator.

9. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes to this policy, we will notify you by posting the updated version on our website with a revised effective date at the top of the page. In some cases, we may also provide additional notice, such as by email or through a prominent notification on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of our website and services after any changes have been made constitutes your acceptance of the updated Privacy Policy.

10. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us using the following details:

Email: [email protected]

Site web: mr-green-ie.casino